Refund policy

Return & Refund Policy

We hope you love everything you order from Presley June! Because our collection is carefully sourced and fulfilled through our trusted partners, please review the return guidelines below before making a purchase.

Returns

Eligible items may be returned when a return request is submitted within 7 days of delivery.

To be eligible for a return, merchandise must be:

Unworn, unwashed, and unused
In its original condition
Returned with all original tags attached
Returned in the original clear garment packaging with the product label
Free from makeup, deodorant, perfume, pet hair, smoke, or other signs of wear

Once a return request is approved, return instructions will be provided. Please follow the provided instructions carefully and ship the item within the required return timeframe.

Please do not mail returns directly to Presley June. Returns must be sent to the designated return location provided with your return instructions.

Return Shipping

Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect due to a fulfillment error.

Original shipping and handling charges are non-refundable.

Final Sale Items

Certain products are not eligible for return for hygiene or product-specific reasons. These may include:

Bodysuits
Intimates and lingerie
Swimwear
Jewelry
Beauty products
Face masks
Items specifically marked Final Sale

Final-sale items cannot be returned or exchanged.

Exchanges

We are unable to offer direct exchanges at this time. If you would like a different size, color, or style, you may return an eligible item according to this policy and place a new order for the desired item.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible at hello@presleyjune.com.

Please include your order number and clear photos of the item and packaging so we can help resolve the issue.

Refunds

Once an eligible return has been received and approved, your refund will be issued to your original payment method.

Please allow time for the return to be received and processed. After a refund is issued, additional processing time may be required by your bank or credit card provider before the funds appear in your account.

Original shipping charges are non-refundable.

Cancellations

We begin processing orders quickly, so cancellations cannot be guaranteed. If you need to request a cancellation, please contact us as soon as possible at hello@presleyjune.com.

Once an order has entered processing or has shipped, it cannot be canceled.